Wednesday, February 10, 2016

Calling All Hackers

Open Government is not only progressing in the United States, but also in the UK. The United Kingdom recently invited 30 developers, or hackers if you will, to test their digital platforms and services including GOV.UK Pay, UK Notify, and Government PaaS. The developers were given a Hack Day to build their own mock services to integrate with the current online government products. The UK government application program interfaces (API’s) were tested to see if any glitches could be found.

This is great news for the UK because they see the value in transparency and allowing private sector web developers to sharpen their government tools. The Hackers were given the freedom to experiment and challenge the government services. Allowing web developers to play in its government “code” is a prime example of using government as a platform, where “government is a convener and an enabler rather than the first mover of civic action”. – Tim O’Reilly. The government platform allows for increased innovation, is only strengthened by citizen engagement and participation.

The good news is – these outside developers identified areas of improvement. Weaknesses were exposed, explored and ultimately strengthened. If only more agencies would open their doors and their code to the expertise of the citizens and allow them to play with these government systems, the social media and e-government tools will be strengthened. How much better would your government agency fare by using hackers to sharpen its online products? I realize government culture is slow to shift, but thankfully the change is happening. To encourage platform thinking, governments need to build simple systems and allow the users and network of application developers to help the system evolve.



Tia

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